What is a cookie?

Put simply, cookies help a website to remember you. They’re small files of letters and numbers that a website transfers to a file on your computer or mobile device.

Without cookies, a website will always think you’re a new visitor every time you move to a new page on the site. Cookies make interacting with a website faster and easier.

Cookies also enable website owners to tailor the content to visitors’ needs. And they do all this without storing any information that can identify you personally.

How do we use cookies?

When you access our website, temporary data about your visit is stored and processed in a protocol file for a certain period of time via the use of cookies. This information is anonymised and is used by us to better understand the use of our site, including the number of visitors we have, the pages viewed per session and time exposed to particular pages. This in turn helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly.

The following data is collected and stored by Confero Ltd until its automated deletion:

  • IP address of the accessing computer/device
  • Date, time and duration of your visit
  • Name and URL of the accessed pages
  • Identification data of the browser and operating system used
  • Website from which the data was accessed
  • Name of your internet access provider

The nature and content of the information collected via cookies differs, as does the period for which this information is retained. In line with our data protection obligations, we will ensure that this retention period is not excessive, and that the data is only retained for as long as is necessary for the purpose for which it was collected.

If you wish to know more, or if you wish to identify the exact retention periods, please contact our Data Protection Representative:

In Writing:
Confero Ltd
333 Edgware Road
Colindale
NW9 6TD

By Phone: 0333 2021333

The data listed above is only analysed for statistical purposes and for improving our internet presence, then it is deleted. We will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our, or our other customers’ rights.

Most browsers automatically accept cookies but you can set your browser options so that you will not receive cookies and you can also delete any existing cookies from your browser. Should you wish to opt out of Google Analytic tracking across all websites please visit: http://tools.google.com/dlpage/gaoptout. Please note, you may find that some parts of the site will not function properly if you refuse cookies.

What to do if you don’t want cookies

If you don’t like the idea of websites storing information in cookies, you can delete cookies that have already been set and stop sites from setting new ones.

Here’s how to do this in different browsers:

Google Chrome
You can change your cookie settings in Chrome using the wrench icon on the toolbar. After clicking on the wrench, select ‘settings’, then ‘show advanced settings’, and then the ‘content’ settings button.

Mozilla Firefox
You can manage cookie settings in Firefox from the preferences window's privacy panel. To access the preferences window, click on the Firefox menu on the menu bar and select ‘preferences’.

Safari
To change your cookie settings in Safari, select ‘preferences’ from the Safari menu and then click ‘privacy’.

Internet Explorer
You can block cookies in Internet Explorer by clicking the tools button, and then clicking ‘internet options’. To delete cookies, select ‘safety’ from the tools button and then click ‘delete browsing history’.